Hall Residential

3797 Peters Creek Rd Ext. Roanoke, VA 24018

Rental Policies & Procedures

Rent Payments:

  • Rent is due on the first day of every month.
  • A grace period of 5 days is provided, however if the rent is not paid by the 5th day of the month by 5:00 pm, a late fee is accessed.
  • Should the 5th day fall on a weekend or a holiday, it is your responsibility to make your payment the business day before.
  • Drop box payments after 5:00 pm will be posted for the following business day.
  • All rent payments should be made payable to Hall Associates, and can be made in the form of personal check, cashier's check or money order. We do not accept cash.
  • If 75% of your rent amount is paid by the 5th of the month, no late fee will be charged.

Late Fees:

  • If rent is not received by the 5th of the month, tenant will be charged a 10% late fee.
  • Late fee amounts may vary with different owners/properties, please refer to your lease for verification of your late fee charge.


  • Tenant will provide a 60 day certified written notice to terminate at the end of the initial term on the lease or during any holdover.
  • Should tenant hold over after the expiration of the lease term, then the lease will continue to renew monthly with the same terms and conditions of the lease until landlord or tenant give a 60 day certified written notice of its intent to terminate lease.
  • Landlord has the right to terminate a lease, without cause, upon 60 days' written notice to the tenant.
  • Tenancy will be considered terminated upon vacancy of unit and return of all keys to the office.
  • Once official moving notice has been turned in by tenant, advertising and showings of the property will begin until property is re-leased.

Security Deposits:

  • Upon move-out, all security deposits are subject to a move-out inspection.
  • Landlord may apply security deposit to any accrued rent and the amount of damages which the landlord has suffered by reason of tenants failure to properly maintain the unit (Reasonable wear and tear accepted).
  • If any security deposit refund is owed to tenant, landlord will send amount due to tenant within 45 days after termination of the lease and delivery of possession.
  • Security Deposit cannot be used by tenant for the payment of final month's rent.
  • Security Deposits are subject to the following provisions:
    • General cleaning
    • Clean all appliances
    • Carpets professionally cleaned
    • Patch all nail holes
    • Replace stove drip pans
    • Replace all burnt-out light bulbs
    • Yard maintenance & clean-up
    • Removal of all trash
    • Paint back to original colors if paint color has been changed
    • Turn in keys to office

Grounds Care:

  • It will be tenants responsibility to remove any snow or ice in a timely manner in all single family homes & duplexes.
  • Tenants of single family homes and duplexes will also be responsible for lawn care, leaf removal and trimming of shrubs.
  • Tenants will conduct all pest control measures for single family homes with the exception of termites.


  • Renter's insurance is required per the lease terms. It is the responsibility of the tenant to obtain and maintain in force a current policy.
  • Landlord is not responsible for any damage or injury suffered by the tenant, tenant's guests or children or tenant's property.
  • The landlord is not responsible for the actions of, or any damages, injury or harm caused by third parties, such as other residents, guest's intruders or trespassers.
  • Damages to you or your property, including lost use or interruption of your lease, moving costs or temporary lodging due to casualties such as burst pipes, leaking ceilings or basements, backed up sewer or water overflow, weather damages, vandalism, theft, food losses due to malfunctioning refrigerator, etc. will not be paid for by landlord or landlords insurance.


  • Tenant is responsible for making additional copies of their keys.
  • If the tenant requests their unit lock to be changed, there will be a charge to the tenant.
  • If the tenant loses a key so that it is necessary to change the locks, the charges for the changing locks and new keys are to be paid by tenant.

Repairs by tenant:

  • Tenant accepts responsibility of checking circuit breakers, replacing fuses and plunging toilets and drains prior to requesting maintenance by landlord.
  • Tenant is responsible for changing heating and cooling filters, smoke alarm batteries and light bulbs.
  • If any repair is above normal wear and tear or due to tenant negligence or misuse, the tenant will be assessed the cost of the repair and labor.


  • Tenant is not permitted to sublease or assign lease in whole or in part, without landlords prior written consent.
  • Landlord has the right to enter into a new lease directly with the prospective subtenant or assignee.
  • An administrative subletting fee of 1/2 months' rent will be paid by current tenant if landlord handles the entire subleasing process. This fee can be reduced to $50.00 if tenant handles ad inquires and showing of premises.


  • If the leased premises becomes condemned by any competent authority for any public use or purpose, then the lease term shall cease on the day prior to the taking of possession by such authority and rent shall be paid and adjusted as of that day.
  • If a portion of the leased premises shall be condemned or taken and as a result, there is a major change in the character of the leased premises as to prevent tenant from using it in substantially the same manner as contemplated by the lease, either party may cancel the lease as of the date when the party of the premises was taken or condemned, provided that any party desiring to cancel the lease gave written notice to the other party within 15 days after the date of taking.


  • No animals or pets shall be allowed on or within the property without the prior consent of the landlord in writing for the specific animal by type, weight and age.
  • No replacements or substitutions of animals at the start of the lease or at any future date.
  • Tenant is responsible for paying a $300.00 non-refundable pet fee per pet.
  • If permission is given to tenant to have an animal or pet, consent may later be denied if any damages occur as a result of landlord allowing tenant such privilege.
  • In any event, all responsibility and liability for any and all damages caused by such animal or pet shall be that of the tenant.
  • If an unauthorized animal or evidence of an unauthorized animal is found on the leased property, landlord may declare tenants in default and give tenant notice to vacate, authorize the animal to remain and collect non-refundable pet fee or demand that the unauthorized animal be removed from the premises.
  • Tenants are required to clean up after any pet waste.


  • Tenant shall not unreasonable withhold consent to landlord to enter into the leased premises in order to inspect same, make necessary or agreed repairs, decorations, alterations or improvements, supply necessary agreed service or exhibit the dwelling unit to prospective or actual purchasers, mortgages, tenants, workmen or contractors.
  • Landlord may enter the premises without consent of the tenant in case of emergency or in response to requested maintenance or repair.
  • Landlord may conduct inspections at any time deemed necessary or as requested by owner giving tenant a 24 hour notice.

Noncompliance of lease:

  • If there is a material noncompliance by the tenant of the rental agreement or a violation of tenants obligation to maintain the leased premises, the landlord may deliver a written notice to the tenant specifing the acts and omissions constituting the breach and that the lease will terminate upon a date not less than 30 days after the receipt of the notice of the breach is not remedied in 21 days.
  • If rent is unpaid when due and the tenant fails to pay rent within 5 days after written notice by the landlord of nonpayment and his intention to terminate the lease, the landlord may terminate the lease and proceed to obtain possession of the premises.


  • Tenants can call in maintenance requests on all maintained appliances designated in their lease.
  • If your property includes a non-maintained appliance, it is the tenants responsibility to contact Hall Residential to remove any appliance that becomes inoperable.
  • At the time of the removal, the tenant may replace it with another appliance and remove it along with their personal items at the termination of the lease.
  • If at any time, an appliance becomes inoperable and tenant disposes of it, the tenant will be charged to replace it at market cost upon termination of the lease.

Disturbances/ Excess traffic:

  • Tenants shall not conduct themselves in a manner that will not disturb his neighbor's peaceful enjoyment of the premises at any time. ALL volumes will be reduced between the hours of 10:00 pm and 8:00 am.
  • Tenants are encouraged to handle complaints between themselves, however, if tenant communication does not work, please call the office.
  • Tenants are responsible for their guests and their conduct.
  • Tenants are permitted to have periodic guests and visitors at their premises for social and family purposes, however if the number of guests and visitors is excessive in terms of total number or its tendency to disturb fellow tenants, then the landlord may ask the tenant to restrict or limit the number of visitors.
  • Excessive traffic from visitors or visits at unusual hours is a disturbance and violation of the lease agreement.


  • Tenants are responsible for the supervision of minor children and guests of tenant or tenants children.
  • Tenants should refrain from leaving toys, bikes, or other personal property in a public area or in access areas when not in actual use.
  • Tenants and their children are asked to respect and take care to preserve and protect all trees, shrubbery, plantings or other portions of the common areas.

Common areas:

  • Common areas must be kept clean and free of packages, garbage, papers, boots, furniture, toys, etc.


  • Balconies or patios are not to be used for storage or hanging clothes.
  • No carpeting of balconies/patios is permitted unless approved by landlord.
  • In accordance with local laws and safety concerns, no grilling, cooking or any open flame is permitted on balconies, patios or garages.
  • It is not permitted to run electrical cords from the unit to the balcony or patio area.
  • Plants are permitted, however tenants are expected to put protection under plants to prevent water or dirt from staining the balcony or patio area or leaking to nay other balcony or patio area.

Satellite Dishes:

  • Satellite dishes are not be installed on the front, side or roof of the property.
  • Cables are to be ran through interior walls only, not exterior walls.
  • Satellite dishes can be installed back right or left rear corner of the building or attached to the back soffit only.
  • If you live in a single family home, dishes can be installed on a pole in the ground.
  • All dishes should be in the rear and not visible from the street, no exceptions!


  • Tenant is responsible for the safety of his or her own vehicle.
  • Landlord is not responsible for theft, vandalism or any form of damage incurred on the premises, whether in a common area parking lot, assigned parking space or any garage space to vehicles.

Tenant Obligations:

  • Comply with all obligations primarily imposed upon tenant by applicable provisions of building and housing codes materially affecting health and safety.
  • Keep that part of the premises that he occupies and uses as clean and safe as the condition of the premises permits.
  • Remove from his dwelling unit all ashes, garbage, rubbish and other waste in a clean and safe manner and in appropriate receptacles.
  • Use in a reasonable manner all electrical, plumbing, sanitary, heating, ventilating, air conditioning or other facilities and appliances in the premises.
  • Not deliberately or negligently destroy, deface, damage, impair or remove any part of the premises or permit any person to do so whether known by the tenant or not.
  • Use plastic bags with nylon ties for all trash placed in exterior garbage containers. Tenant will clean up any litter created in the garbage container area.
  • Make reasonable efforts of preventative pest control through cleanliness and proper storage of foods, as well as, exercise pest control treatment available to consumers with the exception of termites.
  • Provide landlord with certificate of inspection by local authority that any usable chimney has been inspected prior to use and is safe for operation.

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